images from primary care provider website design

Primary care website design

Project for:

CommUnityCare

In this project we created a modern and clean primary care website design for a health care group with more than a dozen locations and hundreds of providers.

Expertise

Our overhaul of the site with the client’s requirements took place in two phases. The first phase covered the initial design and styling of the site. The second included adding a provider directory and clinic locations.

Client

CommUnityCare is a community health center in Travis County serving 129k people who are uninsured or underinsured.

Timeline

Each phase of the project was expected to take 3 months. The second phase of the project took 6 months in part because of approvals and a change in how we would implement the provider directory.

Challenge

Clear and identifiable identity

CommUnityCare Health Centers had a relatively new site, but its identity and functionality needs were not being met. They needed a new site built specifically for their organization’s needs.

Solution

Flexible and user-friendly primary care website design

Our plan was to create a website built for CommUnityCare’s specific needs, while being flexible and user-friendly enough for their team to configure and add content on their own.

We created a modular site with a reconstructed information architecture so patients would more easily be able to find the right healthcare provider. We also included a locations directory and a provider directory with a localized search feature.

illustration shows dog with medical vest

Impact

Since launch, the website has steadily gained more traffic

User-friendly UI

The interface is easy for both front-end and back-end users on the site. Admins can quickly edit content on their own and users can easily navigate to the sections they need.

Percentage increase in engaged sessions on the website since provider and location directory launch
gif shows mega menu in action

Large menu to view all options

Because CommUnityCare has multiple services, locations, and providers, we created a mega menu so options are at a glance.

Number of individual patients served by CommUnityCare in 2022.

Free Download

How UX improves the patient experience

Download our free guide in PDF format to see how UX can help your healthcare organization or medical tech product.

Name(Required)
This field is for validation purposes and should be left unchanged.